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Online Master’s Degree in Quality Assurance

Master’s degree students in quality assurance will learn how to plan, implement, and manage a quality assurance program. This involves troubleshooting and solving quality problems at both the administrative and technical levels. The work of a quality assurance professional is highly technical in nature, and will involve analyzing statistical process control chats and sampling plans, all in an effort to ensure that systems are running effectively. It is an interdisciplinary profession, with applications in manufacturing, service, government, and healthcare organizations. Students will learn how to implement and improve operational performance and attain customer satisfaction. The online masters degree program generally takes four years to complete, although program length will vary based on the school and its specific requirements.

Classes for an Online Masters Degree in Quality Assurance

A masters degree in quality assurance student will learn about concepts including reliability, benchmarking, process improvement, quality control, and customer satisfaction. The course work will implement an interdisciplinary approach that blends concepts in management, quality assurance, and statistical tools. Courses may include the following:

  • Customer Satisfaction and Quality Assurance
  • Good Manufacturing Practices
  • Measurement and Testing Techniques
  • Mathematics for Quality Assurance
  • Quality Project Management & Productivity

The quality assurance curriculum will include relevant theoretical and practical course work. A capstone project may be a required component of an online masters degree program in quality assurance. In this culminating course, students will produce a comprehensive written report that demonstrates a scientific approach and a clearly documented theoretical framework. At the end of the program, quality assurance students should be able to identify, formulate, and solve quality problems involving physical, human, and economic components.

A Career as a Graduate with an Online Masters Degree in Quality Assurance

A quality assurance graduate may find employment in a number of fields, from healthcare to technology. For instance, they may work as computer systems analysts, who help an organization operate more efficiently by studying an organization’s computer systems and procedures, and subsequently making recommendations to management. In the closely-related field of quality control, inspectors examine products and materials for defects or deviations from manufacturer or industry specifications. According to the U.S. Bureau of Labor Statistics (BLS), the median annual wage of computer systems analysts was $77,740 in 2010, while the median hourly wage of quality control inspectors hovered around $15.88. Of course, actual earnings will depend on a number of factors, including location, employer, and level of educational attainment and experience.

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